Frequently Asked Questions

Q. Are linens provided in the vacation homes at King’s Creek?
A. Yes, all bed linens and towels are provided in the homes. Charges only apply for EXTRA linens and towels.

Q. What additional household equipment is available during our stay?
A. Cribs, high chairs, and additional cookware are available upon request for no additional charge. Linens for the sleeper sofa are located in the closet.

Q. Are pool towels available at King’s Creek?
A. Yes, please inquire at the Concierge Desk in the Aquatic Center.

Q. What playing equipment is available at the resort?
A. Rackets, tennis balls, basketballs, miniature golf, shuffleboard, and horseshoes are provided upon request at the Activities Desk in the Aquatic Center. There are also board games available for checkout.

Q. Are recycle bins on the property?
A. Yes! Recycle bins are located behind the Aquatic Center parking area.

Q. Are grills available on the resort property?
A. Gas grills are located throughout the property for your use. Operating instructions appear on the front of the grill. Further assistance is available by dialing “0” from your unit. Please remember to exercise caution when operating the gas grill and turn the valve to the OFF position when finished.

Q. What is your Pet Policy?
A. Except for service dogs, pets are not allowed at the resort. Our staff will be happy to recommend area facilities to accommodate your pet.

Q. Do you have a Noise Policy?
A. King’s Creek is for the quiet enjoyment of our guests. Minors must be reasonably supervised at all times. We reserve the right to remove individuals who disturb, disrupt, or prohibit the enjoyment of other guests … potentially resulting in the forfeiture of all deposits made. Local police may be summoned to assist in enforcing these standards.

Noise must be kept to a minimum.

In the event noise levels disturb others, our staff will take the appropriate action to address the situation promptly with the possibility of removing the guests from the resort.

If you have other questions, please call us at 757-221-6760.